The fully refundable holding deposit simply ensures appointments and staff time are reserved for families who are committed to attending. Your deposit is fully refunded after your Portrait Ordering Appointment, or can be used towards artwork.

You’ll receive a complimentary Full Family Portrait Experience at your choice of our Melbourne or Geelong studio, plus your very own 10x15 inch printed Fine Art portrait, valued at $2,000. Your portrait comes mounted, matted and signed by your photographer, ready to frame.

Great question! Your Portrait Experience includes a Full Family Portrait Session at our Studio, with 40 minutes of dedicated photography time, followed by a 90-minute Zoom Portrait Ordering Appointment on a different day, where you'll view and select your favourite portraits from the comfort of your own home!

When we say a Full Family Portrait Experience, we really mean the whole family! Our focus is on capturing your family as it is right now and creating something really special that you’ll have for years to come. We’d hate for anyone important to be missing from that moment, which is why everyone in your immediate household comes along to the Portrait Session — including furbabies!

We completely understand that plans can change! We just require at least seven days’ notice to move either appointment (Portrait Session or Portrait Ordering Appointment), and your deposit will simply move across to your new date and time.

With over 40 years of experience, we know pets feel safest and most relaxed with their favourite people close by. Some pets can find the studio flash a little overwhelming, so having you beside them may be the best way to capture a beautiful portrait! That's why we always photograph everyone together first, so please arrive dressed and camera-ready!

The short answer is no. Our Project includes a complimentary Full Family Portrait Experience, as we specialise in creating family portraits. The Project celebrates your entire family, including every person and pet in your household. We don't photograph partial families because every family member matters. We want you to look back at your beautiful portraits in 5, 10 or 15 years and treasure a moment when everyone was together!

Our exclusive Portrait Projects are offered just a few times each year, giving selected families a rare opportunity to experience our Studio. Many of our clients, including prominent figures in business and entertainment, prefer to keep their portraits private. These special Projects also give us the opportunity to create beautiful new artwork for consideration in our Studio displays and promotions.